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Troubleshooting

Do your current Windows-based systems seem to be running slow?
Computers, like automobiles, need a periodic tune-up to operate at their full potential.

Tech-Know will:

Come to your home or office and review your systems technical information, and assess the possible causes that could generate the problems. I will then discuss my findings and review them with you.

Some of the steps that may need to be taken are:
Clean up temporary files, start up files, and perform System Registry clean up.
Review software that is installed, that may slow down your system.
Defrag the hard drive.
Check for latest Microsoft updates.
Evaluate anti-spyware and anti-virus definitions.

You should have:
Microsoft  Microsoft Windows Vista. Windows 7 or Windows 8.
A working High Speed Internet connection (DSL or Cable). Dial-up (modem) support can be done.
A working system.
DELL, HP, Toshiba, Acer and many other brands are supported


Setup

Let me take the hassle out of computer and computer peripheral setup.
I will set up your computer (including your monitor, keyboard, mouse and speakers), install software applications,
external peripheral devices, configure your existing Internet (ISP) settings and test your PC for proper functionality.

Tech-Know will:

Set up your computer, including monitor, keyboard, mouse and speaker configuration
Install software applications.
Install external peripheral devices.
Configure your existing Internet (ISP) connection.
Test your PC for proper functionality.

 

Network

Let me re-establish your  network connection to normal. I will determine the reason for improper network operation, troubleshoot, repair your network connection to your Internet Service Provider (ISP) and ensure your networked peripherals are properly reconnected. Wi-Fi troubleshooting included.

Tech-Know will:

Determine the reason for improper network operation.
Troubleshoot and repair your ISP connection.
Ensure your networked peripherals are reconnected and functioning properly.

 

Consulting


I will assess your existing home and/or small office computers, networking, computer peripherals and recommend what you may need for integrating them. I will review your current devices and recommend integration, upgrades and purchases to enhance your home network setup.

Tech-Know will:

Assess your current devices, including computers, networking and computer peripherals.
Recommend a household or small office solution with you.
Propose integration, upgrades and purchases.